Sammi Jo has a no return and no exchange policy. All sales are final.
Please be aware that colours may appear different in person than on any of your devices.
- If the product arrives damaged (ex. a hole or tear). Please take a photo and send it to us immediately once you open the package. Returns of this nature must be dealt with within 7 days of receipt of your item(s).
- If the product is not what you ordered (ex. wrong item or wrong colours). Please keep in mind that a wrong colour is not the same as when the colour looks different in person than it does on your device.
If you have any questions or other concerns please email firstname.lastname@example.org and we can assess the situation on a case-by-case basis.